Wednesday, August 6, 2008

First Impression & Body Language

Every now & then, I am getting very particular with cleanliness, why why? I was spring cleaning, oh...lucky I use my [left & right brain] b'cos' I didn't know till I watched the TV programme that "People who are untidy, disorganized and messy" are one whom does not use their right brain??

Years years ago, I attended a marketing seminar by the Speaker "Dr Billy Kueek", International Speaker/Master Trainer. Interestingly..I have learned something not in school studies! Let's analyze .......

Conversational Mastery words : What, When, Where, Why, Who, How

HUMAN "PSYCHOLOGICAL NEEDS" -
@3As
  • Acceptance
  • Assurance
  • Acknowledgement

@3Rs

  • Respect
  • Recognition
  • Reassurance

MINDSET :

  • Attitude beats Aptitude
  • Networking is not Selling
  • Networking is not purely Business
  • Networking is not about YOU
  • Make Friends
  • Establish Contacts
  • Develop Relationships

Whatever happens on the inside is reflected on the outside...

HOW HUMAN PROCESS INFORMATION:

Activate (Respond/React) <---- Accentuate (Processing) <----- Accumulate (via 5 Senses)

COMMUNICATION : Body language comprise 55%, Auditory (Speed, pitch, tone, volume) 38%, Words only 7%.

Body Language communicates and projects your attitude :

S mile, O pen posture, F orward Lean, T ouch, E ye Contact, Nod, Interested, NOT interesting, N ice, G enuine

DRESSING & GROOMING :

Men : matching colors, belts, shoes and socks of the same colour, project professionalism, comb your hair, be neat, teeth, smell, nails, pen.

Ladies: make-up & colour coordination, tidy up hair, jacket projects professionalism, shoes, bag, accessories....

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